1. Why Tuttogelatoitalia’s ice creams?

Because we offer refined and very high quality ice creams, with a tasty, soft and taking flavour that will immerse yourselves in a triumph of unique tastes and rare naturalness.
Try them and you will become inseparable.

2. How do you deliver?

Your purchases are packed in packings thermostated with dry ice, shock-resistant, in order to be delivered to you perfectly intact and freezed, keeping the cold chain safe up to your home.
We fill your tubs up after the placement of your order, when ice cream has just come out of the ice cream machine. It is soft, velvety and very creamy, and its tempearture is about –6°/-8° C (minus 6°/ minus 8° C), the ideal to be tasted and enjoyed at once.
The isothermic tubs are filled up by hand and then placed inside the polystyrene packaging used for the shipment, and by dry ice, freezed down to – 70° C and less, keeping the stuff as an ice cream just prepared. The box is then ready for the shipping.
Put it inside a freezer at – 18° C and then, before to be tasted, inside a refrigerator at + 4° C for about 1 hour, it will get back the temperature of –7°/ - 8° C and the whole of creaminess and freshness as when just prepared.
Enjoy your meal!

3. What is dry ice?

It is carbon dioxide (CO2) in the solid state that, under atmospheric pression, is found at a temperature of –78,9° C. Thanks to its high cooling power, about 150 kcal/kg (that is 170% of traditional water ice) dry ice has the feature to keep the temperature low, absorbing heat from the external space.
Moreover, during the passage from solid to gaseous state, the carbon dioxine has a bacteriological action, preventing from the proliferation of microbiological flora, and keeping the best freshness and hygiene of delivered foodstuff. Besides, subliming during the transport, it doesn’t leave any residue of wetness or condensation inside the ice-box.

4. What should I do if something unexpeted happens and the delivery has a delay?

Tuttogelatoitalia works only with top national and international express couriers, whose feature of rapidity and precision are absolutely among the best.
We are able to deliver our goods within 24/48 hours in Italy and Europe, within 48/72 hours in U.S.A. and Eastern Europe.
As well as the shipment we look after the consignment until it has arrived at your home, taking care of solving any mishap, giving effective answers to any kind of problem.
Any pack we send has a duration of 24 hours more than usual delivery time.
In case of failure to deliver or reception over the limits of consignment integrity, we will supply you with a new delivery or the refund of the whole amount paid.